Terms of Use

Agreement to Terms

By accessing and using our website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

These Terms of Use constitute a legally binding agreement between you and Flameflame. By using our services, you represent and warrant that:

• You are at least 18 years of age or have the legal capacity to enter into contracts in your jurisdiction
• You have the authority to bind yourself or the entity you represent to these terms
• You will comply with all applicable laws and regulations when using our services
• All information you provide to us is accurate, current, and complete

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Use. You agree not to:

• Use our services in any way that violates any applicable law or regulation
• Transmit any malicious code, viruses, or harmful materials
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our website or services
• Use our services to infringe upon the rights of others
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or harvest information about other users without their consent
• Use automated systems to access our website without permission

Services

We provide shopping assistance services including personal shopping, style consultation, wardrobe refresh, and special occasion shopping. Our services are advisory in nature, and all final purchasing decisions remain with you, the client.

Our services include:

• Personal Shopping: One-on-one shopping sessions where we assist you in finding items that match your style, fit, and budget
• Style Consultation: Expert advice on building a cohesive wardrobe, understanding your body type, and developing your personal style
• Wardrobe Refresh: Evaluation of your existing wardrobe to identify what works, what doesn't, and what's missing
• Special Occasion Shopping: Assistance in finding appropriate attire for specific events or occasions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We do not guarantee that our services will be available at all times or that they will be free from errors or interruptions.

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the quality, accuracy, or suitability of our services for any particular purpose.

Service Fees

Service fees are as stated on our website and may vary based on the type and duration of service. Payment is typically required at the time of booking or as otherwise agreed upon. All fees are non-refundable unless otherwise specified in our Return Policy.

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your needs and preferences
• Arrive on time for scheduled sessions
• Communicate any changes or cancellations in advance
• Make your own purchasing decisions
• Handle returns and exchanges directly with retailers

Cancellation Policy

If you need to cancel or reschedule a session, please contact us at least 24 hours in advance. Cancellations made less than 24 hours before a scheduled session may be subject to a cancellation fee.

Limitation of Liability

Our services are provided for guidance and assistance only. To the fullest extent permitted by law:

• We are not responsible for the quality, fit, or suitability of items purchased based on our recommendations
• We are not liable for returns, exchanges, or refunds from retailers
• We are not responsible for any dissatisfaction with purchased items
• We are not liable for decisions made based on our recommendations
• We do not guarantee specific results or outcomes from our services
• Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific service in question
• We are not liable for any indirect, incidental, special, consequential, or punitive damages

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Dispute Resolution

If you have any concerns or disputes regarding our services or these Terms of Use, we encourage you to contact us first to resolve the matter amicably. We will make reasonable efforts to address your concerns.

If we cannot resolve a dispute through direct communication, you agree to the following dispute resolution process:

• Mediation: Disputes will first be submitted to mediation with a mutually agreed mediator
• Arbitration: If mediation is unsuccessful, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association
• Class Action Waiver: You agree that any disputes will be resolved individually and not as part of a class action

Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms of Use will be brought exclusively in the federal or state courts located in Cheyenne, Wyoming, and you hereby consent to the personal jurisdiction and venue of such courts.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Flameflame and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Use, please contact us at:

Email: contact@flameflame.world
Phone: +1 (800) 530-5917
Address: 109 E 17th St #5294, Cheyenne, WY 82001, United States